NURSFPX6214 Assessment 2 Stakeholder Meeting PPT

NURSFPX6214 Assessment 2 Stakeholder Meeting PPT

NURSFPX6214 Assessment 2 Stakeholder Meeting PPT

PowerPoint with Speakers notes

Create 10 slides using 3 sources

Draft an announcement and agenda for a meeting with stakeholders to present the key aspects of a plan to adopt the new or upgraded telehealth technology proposed in the previous assessment. Then, develop and record a 10-15 slide audiovisual presentation. Test your recording hardware to ensure that it is working properly and that you are familiar with its use. NURSFPX6214 Assessment 2 Stakeholder Meeting PPT

Introduction – NURSFPX6214 Assessment 2 Stakeholder Meeting PPT

Note: Each assessment in this course builds upon the work you have completed in previous assessments. Therefore, complete the assessments in the order in which they are presented.

As a nurse leader, you must be able to identify the key stakeholders in the adoption of a new or upgraded telehealth technology. In addition, you must be able to communicate the benefits and strategic value of the technology to obtain their support and ensure effective use of the technology. One method of communicating with stakeholders is to introduce them to the technology in a department meeting. In this meeting, it is important to discuss how this technology will enhance care and improve quality and safety outcomes.

This assessment provides an opportunity for you to consider how you would introduce to stakeholders the new or upgraded telehealth technology that was the focus of your previous assessment with the goal of obtaining their buy in and support.

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Preparation

You have completed your assessment of the need for a new or upgraded telehealth technology and presented your findings and recommendations to executive leaders. Their response to your assessment was positive, and they have asked that you introduce the proposed technology to other key stakeholders. Consequently, you have decided to host a stakeholders’ meeting to promote support and buy in for the new technology. Several people will be unable to attend the meeting, so you have decided to provide those individuals with a video recording of your presentation.

To prepare for the assessment, you are encouraged to think about how you can generate wider stakeholder interest and support within your organization or practice setting for the acquisition of the new or upgraded telehealth technology currently under consideration, based on the results of your needs assessment. Consider who is most likely to have the greatest influence on key project success and who might be a good choice to champion the project. In addition, you may want to begin thinking about how you will approach the design of your presentation slides.

In addition, you may wish to:

• Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
• Review the Guiding Questions: Stakeholder Meeting [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.

Note: Remember that you can submit all or a portion of your draft presentation to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24-48 hours for receiving feedback.

Audiovisual Equipment Setup and Testing

Because you will make a video recording of your presentation, it is a good idea to check that your recording hardware and software is working properly and that you are familiar with its use. You may use Kaltura Media or other technology of your choice for your video recording.

• If using Kaltura Media, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.

You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.

Requirements

Draft an announcement and agenda for a meeting with key stakeholders. Then, develop and record an audiovisual presentation that focuses on the key aspects of a plan to adopt the proposed new or upgraded telehealth technology to support and enhance patient care.

Complete the Vila Health: Preparing for a Stakeholder Meeting simulation.

The meeting preparation and presentation requirements, outlined below, correspond to the grading criteria in the Stakeholder Meeting Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Stakeholder Meeting document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for presentation format and length and for citing supporting evidence.

Prepare for the Meeting

• Identify the key stakeholders who should attend the meeting.
• Draft a meeting announcement and agenda.

Develop Your Presentation

• Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
• Identify the outcome measures the organization or patient care setting will use to determine the effectiveness of the technology.
• Address patient confidentiality and privacy concerns associated with the use of this technology.
• Identify the steps and timeline needed to deploy the technology.
• Develop slides that augment your presentation.
• Argue persuasively to obtain stakeholder agreement with and support for the technology.
• Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.

Presentation Format and Length

Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you decide to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

• Your slide deck should consist of 10-15 slides, including a title slide and a references slide.
• Use the speaker’s notes section of each slide to develop your talking points and cite your sources, as appropriate.

Supporting Evidence

• Cite at least three credible sources from peer-reviewed journals or professional industry publications to support your presentation.
• List your sources on the references slide at the end of your presentation.

Additional Requirements

Upload your audiovisual presentation and attach the presentation slides, with speaker notes, to the assessment area. See Using Kaltura for more information about uploading media.

Be sure that the following assessment deliverables are included before submitting your assessment:

• Meeting announcement and agenda needs to be in the slide presentation.
• Presentation recording.
• Presentation slides.

Proofread your presentation before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your presentation.

Portfolio Prompt: You may choose to save your presentation to your ePortfolio.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.
  • Explain how a new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
• Competency 2: Develop a collaborative technology integration strategy.
  • Identify the key stakeholders who should attend a technology acquisition meeting.
  • Identify the steps and timeline needed to deploy a new or upgraded telehealth technology.
• Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
  • Identify the outcome measures an organization or patient care setting will use to determine the effectiveness of a new or upgraded telehealth technology.
• Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
  • Address patient confidentiality and privacy concerns associated with the use of a new or upgraded telehealth technology.
• Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
  • Draft a meeting announcement and agenda.
  • Develop slides that augment a multimedia presentation.
  • Argue persuasively to obtain stakeholder agreement with, and support for, a new or upgraded telehealth technology.
  • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.

Vila Health: Preparing for a Stakeholder Meeting

• Introduction
• St. Anthony Medical Center Meeting Room
• Conclusion

Introduction

Having completed the needs assessment and shared their findings with the leadership team at St. Anthony Medical Center, Ana and Tara are now ready to present the proposed technology to key stakeholders. Determining who the key stakeholders are is a complicated task, but Ana and Tara are confident that the leadership team can help them make the right decisions.

Interviews

St. Anthony Medical Center Meeting Room

Tara Jennings

Director of Nursing Informatics – St. Anthony Medical Center

I feel like we’ve made a lot of progress. The needs assessment allowed us to ask the right questions of the venders and we have a strong proposal, as you all know because our own leadership has embraced it so positively. That’s great, but our next step is to prepare for a Stakeholder Meeting down in Murray County, where have a meeting next Monday to present our proposal. Our partners with the school will be identifying and inviting some stakeholders, but I have the impression that they are okay with a smaller focus than I would like. So, Ana and I thought we could use some of our time today to discuss potential stakeholders.

Troy Holland

Director of Patient Services – St. Anthony Medical Center

That’s a wise move, Tara… Ana. One way to identify stakeholders is to brainstorm. Get a reasonable group of people together in a meeting room and identify as many names or categories as possible. I have been in some meetings where the facilitator gives everyone a stack of sticky-notes and a marker and they just write down as many ideas as possible in a 10 or 15 minute time period. Whatever your technique, after you’ve generated a list, then discuss the list and try to determine if the person or category represents a primary or secondary or a key stakeholder. If you aren’t clear what those terms mean, there are some good websites and other resources that might help you see new ways to think about who stakeholders are.

Ana Nguyen

Behavioral Health Nurse Manager – St. Anthony Medical Center

I like the idea of brainstorming. With a project like this, it’s easy to get locked into thinking only about certain individuals or departments that have interests in what we’re doing, but there are always people who are affected that haven’t been thought of and therefore haven’t been included. That’s a great way to create bad feelings.

Christopher Hewitt

Vice President of Medical Support Services

There are so many considerations. Some people may have an economic stake in the project. Others may have an emotional stake. For example, are there youth groups in these communities and if so, are they involved in the project? If you have a youth director who has been on the job for years at the biggest church in town, that person probably would appreciate being asked for his or her opinion on how to put this program together. That’s the kind of thinking that will help you really understand who the program affects and how you can engage those people.

Frederick Mora

Director of Quality Management – Vila Health Group

You’ll have to think about who is most likely to have influence on key project success factors – which you identified in the needs assessment – and who might best champion the technology. You also should try to determine who might resist the project and think about ways of persuading them of its value. Not all stakeholders will be champions, but the more you can do to keep from creating adversaries, the better.

I had a colleague at another hospital I worked at who would create a stakeholder matrix – just a chart or spreadsheet – that listed all the primary and key stakeholders and well as their specific values and concerns. Doing that really helped him target his proposal and argument. He could address the things the stakeholders had concerns about and in that way, build support.

Blake Carter

Director of Information Technology – Vila Health Group

I know your focus is on the people in Murray County, but don’t forget to think about people on this side of the screen. Review the strategic goals for SAMC and for Vila Health as a whole. Try to address how this project supports business and clinical decisions. Look for ways that implementing emerging technologies fits stated goals. Talk about how the partnership enhances Vila Health’s image and how it enhances Murray County’s image. These are all things to think about if you want to develop a presentation that addresses stakeholder concerns and garners support for implementation.

Conclusion

Activity complete! In this activity, you had the opportunity to observe the planning committee discuss identification of stakeholders. They also discussed how understanding the stakeholders will support creating a persuasive and effective presentation. This information should help you complete your own stakeholder presentation for the topic you have chosen for your assignment.

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Stakeholder Meeting Scoring Guide – NURSFPX6214 Assessment 2 Stakeholder Meeting PPT

Guiding Questions – NURSFPX6214 Assessment 2 Stakeholder Meeting PPT

Stakeholder Meeting

This document is designed to give you questions to consider and additional guidance to help you successfully complete the department meeting assignment. You may find it useful to use this document as a pre-writing exercise, an outlining tool, or as a final check to ensure that you have sufficiently addressed all the grading criteria for this assignment. This document is a resource to help you complete the assignment. Do not turn in this document as your assignment submission.

Preparing for the Meeting

Criterion

Identify the key stakeholders who should attend the meeting.

• Why did you choose these people? Consider:
  • Who is most likely to have the greatest influence on key project success factors, such as leadership or project resources?
  • Who, within the department, could champion the project?
  • Who is best positioned to help staff transition to the new technology?
  • What other reasons might you have for their selection?
• Remember that your underlying purpose is to generate stakeholder interest in the new technology and obtain their support for the acquisition.

Draft a meeting announcement and agenda.

• Does your agenda accurately reflect the purpose and scope of the meeting?
• Are your agenda items clear and succinct?
• Will your agenda serve as a checklist to ensure that you have covered all of the intended discussion topics?

Developing Your Presentation

Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.

• What are the goals, elements, and overall scope of a plan most likely to garner support for implementation?
• Determine the capabilities of the technology to address key outcomes.
• How will the technology affect quality and safety?

Identify the outcome measures the organization or patient care setting will use to determine the effectiveness of the technology.

• What outcomes are reflective of quality and safety concerns?
• What does the outcome measurements data show?

Address patient confidentiality and privacy concerns associated with the use of this technology.

• What information security concerns are likely to be raised?
• How will you allay those concerns? NURSFPX6214 Assessment 2 Stakeholder Meeting PPT
• Does the technology provide any enhanced safeguards that could a selling point?

Identify the steps and timeline needed to deploy the technology.

• What are the responsibilities of staff for implementing an action plan?
• What resources do you need to implement an action plan?
• What is your best estimate of a reasonable timeline for deployment? Consider the potential causes of delay.

Develop slides that augment your presentation.

• Refer to the presentation design tips below.

Argue persuasively to obtain stakeholder agreement with, and support for, the technology.

• Express your main points, arguments, and conclusions coherently and convincingly.
• Address the anticipated needs and concerns of your audience.
• Rehearse your presentation before making your final recording.

Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.

• Integrate relevant and credible evidence from at least three peer-reviewed journals or professional industry publications.
• Is your supporting evidence clear and explicit?
  • How or why does particular evidence support a claim?
  • Will your audience see the connection?
• Did you summarize, paraphrase, and quote your sources appropriately?

Presentation Design Tips

Being able to effectively address any audience is a necessary leadership skill. Remember that you are the speaker, not a projectionist. Your purpose is not to present a slide show. Your audience is there to listen to what you have to say, not read your slides—or worse, listen to you read them. Design your presentation slides to compliment and reinforce your message and engage your listeners.

The following tips will help you create presentation slides that work to your advantage:

• Use a professional presentation template, or one used in your organization.
• Ensure that your slide background provides sufficient visual contrast for your text and graphics.
• Consider your intended audience and how best to communicate effectively with them.
• Focus on the content of your presentation and the development of your key points. Remember that your purpose is to garner support for your change proposal.
• Create slides that augment your presentation. They should not be your presentation.
  • Remember that presentation slides are a visual medium. Images are more effective than text at engaging your audience.
  • Be judicious in your use of bulleted lists. You might even consider a separate slide for some of your key points.
• Use speaker notes to record the details you want to communicate to your audience.
  • Speaker notes can also serve as an audio recording script.
• Use images and graphics, when the visual representation of information facilitates understanding or effectively reinforces key points.
  • Avoid using images that are simply decorative. They can be a visual distraction and do not contribute to your message.
• Avoid using flashy slide transitions and animations. They can be both distracting and annoying. Keep your slide transitions consistent throughout the presentation.
• Add a slide to the end of your presentation to prompt questions from the audience.
• Proofread your slides to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation.

Submission Reminders – NURSFPX6214 Assessment 2 Stakeholder Meeting PPT

• Have you explained, clearly, how the technology will support departmental or organizational effectiveness?
• Have you described the advantages of the system, including key aspects of safety and quality?
• Have you adequately addressed the cost to the organization and other relevant financial considerations?
• Have you identified the steps needed to deploy the technology, including a timeline for deployment?
• Have you presented your plan for leading change, including staff training and countering potential resistance?
• Have you argued persuasively to obtain agreement with, and support for, the new technology?
• Are your claims and conclusions well supported by at least three sources of credible evidence?
• Do you have 10–15 slides that effectively support your presentation, without being your presentation?
• Have you proofread your slides to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation?